Associate very kind and knowledgeable. Because of her I decided to get the charm. The person I bought it for loved it.

Service was great , she took her time to show me various items and even gave me ideas for stacking rings then she also offered to clean my charms that was amazing!

May sales associate, Isabella, was so friendly and helpful. She took the time to clean my bracelets and chatted with me about my likes. She suggested the stackable rings and I fell in love with the heart ring. I never buy without a sale but she was so sweet, I couldn’t resist!

Amabilidad Encontré lo que buscaba

The 1st sales associate was friendly & knew the products VERY WELL. I wanted 3 charms but had to make just one selection that day she was so understanding & offered suggestions to purchase the other 2. When I returned she was not there I was so disappointed but the other lady was just as nice & engaging wish I got their names though

When entering the store there were no other shoppers, just my husband and myself. There were 3 associates at the back counter, they looked up but didn’t say anything. My husband and I were shopping for an anniversary gift for myself and looked around the entire store with no one asking us if we needed help, what we were looking for, or any communication at all. They seemed very annoyed we were in the store in the first place, even though it was 55 minutes before they were closing (they had a sign they were closing early, at 7pm). We finally asked for help and one employee walked over and was not the happiest about helping. Most of the questions I asked she didn’t know the answer to, “what’s the difference between the two brackets” “can I change the charm that closes” “what’s the material made out of?” Questions I thought they would know, but were unable to answer. I really didn’t want to buy anything at this point, but my husband really wanted to give me a gift. I’m currently still having buyers remorse about the whole experience and may still take it back.

Sofia P (220789) was amazing. We went in just to look around and maybe get a charm. Sofia greeted us immediately and immediately offered to clean our current bracelet and charms. While we waited she showed us several items and suggested the promotion for applying for a credit card. We ended up getting a new bracelet, a keeper, and two charms. She transferred all the charms from our old bracelet to our new one and placed our old bracelet in a small baggie.

Very friendly. Very professional. All my questions were answer.

Me encantan las ofertas de Pandora.La asistente muy amable y domina tanto inglés como español.Los productos son hermosos.En el local muestran conocimiento de las ofertas

My sale associate Stephanie was very helpful. She was very professional and patient while I browsed many items until I found the piece I was looking for. Her smile brought light to the store and so did her demeanor. I can honestly say being that this was my first time at this location, and receiving such amazing customer service. I’ll be returning.